Holland Christian Home Achieved High On-Time Documentation Rates Through Effective Staff Management
Overview of Facility
Holland Christian Home is a continuing care retirement community in North Haledon, New Jersey, which went live in January 2010 with SigmaCare’s full electronic medical records (EMR) system including real-time dashboards, census management, computerized physician order entry (CPOE), administration records (eMAR/TAR), progress notes, 24 hour report, clinical assessments, Minimum Data Set (MDS), Care Planning and CNA Charting.
Facility Best Practices
In order to drive operational efficiencies and improve quality of care, Holland Christian utilizes SigmaCare’s real-time alerts and reporting tools to monitor nursing documentation, and improve facility compliance. For example, staff have capitalized on SigmaCare’s proactive DUR alerts and real-time eMAR/TAR updates, resulting in fewer pharmacy clarification calls and medication errors. Additionally, CNAs have incorporated documenting on PDAs into their daily routines resulting in more complete documentation and improved staff pride and accountability. Overall, Holland Christian has benefited from the electronic nature of SigmaCare through legible, well organized order writing, progress notes and clinical documentation.
Holland Christian Home has realized immediate compliance and operational efficiencies in addition to the following outcomes: Formulary compliance increased to 97% and pharmacy costs decreased On-time eMAR documentation increased to 96% through real-time med-pass monitoring On-time CNA documentation increased to 96% due to point-of-care documentation Medication errors have declined due to proactive DUR alerts and real-time eMAR updates
“Since using SigmaCare, nursing staff have taken on leadership roles leading to higher adoption and more thorough documentation.” -Eileen Pantoliano, Assistant Director of Nursing
August 11, 2011