New Bedford Jewish Convalescent Home Reduced Medication Errors By Utilizing SigmaCare To Monitor Medication Order Accuracy
Overview of Facility
New Bedford Jewish Convalescent Home is an 80 bed facility located in New Bedford, Massachusetts. Jewish Convalescent Home went live in November 2009 with SigmaCare’s medication management system, including real-time dashboards, census management, computerized physician order entry (CPOE), administration records (eMAR/TAR), accidents & incidents tracking, progress notes and 24 hour report.
Facility Best Practices
In order to improve operations and quality care Jewish Convalescent Home utilizes SigmaCare’s real-time alerts and dashboard features to monitor nursing documentation and order accuracy. For example, facility staff reviews orders pending sign-off for errors and make adjustments as needed. They monitor real-time med-pass documentation and adjust shift times and nursing workload to ensure on-time administration. They also capitalize on the 24 hour report triggers allowing unit managers to quickly get up to speed on previous shift events. Overall, they’re impressed with the usability of SigmaCare and how physicians and surveyors have adapted to the new technology.
By combining effective quality management practices with SigmaCare’s real-time alerts and monitoring, Jewish Convalescent Home has seen operational and quality improvements in addition to the following outcomes:
- Medication errors decreased more than 50% due to order monitoring and review
- On-time documentation increased due to adjustments in med-pass workload
- End of month editing time decreased due to automatic eMAR/TAR updates
- Improved risk management due to proactive allergy alerts
“SigmaCare is a wonderful system that has made our lives easier.” -Carol Trudeau, Administrator
Published: May 19, 2011