Orchard View Manor Reduced Medication Errors 75% Through Quality Initiatives And Proactive Monitoring
Overview of Facility
Orchard View Manor is a skilled nursing facility in East Providence, Rhode Island. They went live in March 2010 with SigmaCare’s medication management system including real-time dashboards, census management, computerized physician order entry (CPOE), administration records (eMAR/TAR), accidents & incidents tracking, progress notes and 24 hour report.
Facility Best Practices
In order to reduce medication errors and improve quality of care, Orchard View Manor capitalizes on SigmaCare’s comprehensive order writing functionality and reporting ensuring all orders are complete and accurate. For example, staff are prompted to include schedules, diagnoses, clinical monitoring, and other required information before submitting the order to the pharmacy. For an added quality check, management leverages the transcription log for errors or incomplete orders. Orchard View Manor also utilizes SigmaCare's off-formulary alerts enabling nurses to instead choose on-formulary alternatives therby reducing non-covered medication costs and operational inefficiencies. Overall, Orchard View Manor has seen significant time savings due to the ability to access real-time resident data at any time and anywhere.
By combining quality management initiatives with SigmaCare’s real-time alerts and reporting tools, Orchard View Manor has improved operations and quality care in addition to the following outcomes: Medication errors decreased 75% due to seamless order-writing tools and quality initiatives Staff morale improved due to the added confidence of learning and using SigmaCare Nursing overtime hours declined 50% due to a decrease in time-consuming paper-based tasks Pharmacy costs decreased $11,000 annually due to 78% formulary compliance First deficiency-free survey in more than 15 years
“Since using SigmaCare we have seen significant operational efficiencies allowing more time for resident care.” -Pam Quinn, Director of Nursing
Published: May 19, 2011