In this case study, Sands Point Center's operational transformation is featured.
Today, the most successful health information technology (HIT) models follow a specific sequence of stages to create a longitudinal health record that begins with workflow automation. The $13.5 million Quality of Care Demonstration Project is an effort to study HIT effectiveness in the long-term care setting. This case study chronicles the results achieved at Sands Point Center for Health and Rehabilitation, one of the Demonstration Project participants, after implementing the SigmaCare® mobile electronic medical records (EMR) system.
Through SigmaCare’s proprietary approach to “operational transformation,” the Sands Point Center successfully mitigated many of the risks typically linked to HIT adoption. SigmaCare’s comprehensive approach to system implementation—backed by hands-on training, on-the-job support and 24/7/365 support—resulted in high adoption rates. As a result of improved documentation and efficiency gains, the facility realized a 450% return on investment, driven by an annual revenue increase of $870,525 and annual operational cost savings of $298,344. Increased revenue of $3.9 million over the duration of the five-year contract also increased the facility’s valuation by more than $10.8 million. In addition, the Sands Point Center improved quality of care by taking more proactive measures and integrating real-time data into core management and clinical decision-making processes.
Operations at the Sands Point Center were fundamentally transformed through the implementation of the enterprise-wide mobile EMR. The shift in the facility’s culture and workflow was made possible through optimum user adoption of the point-of-care technology as signified by marked improvements in clinical and financial outcomes. With sustained workflow automation and electronic connectivity with vendors, providers and Regional Health Information Organizations (RHIOs), longitudinal health records begin to emerge. Armed with these records, consumers become more engaged in their healthcare resulting in enhanced disease management and improved standards of care.
This case study was presented at the Long-Term Care Health IT Summit on June 10, 2008 in Baltimore, Maryland. The LTC HIT Summit brings together stakeholders and thought leaders to hear presentations on key issues, participate in roundtable discussions, and help identify health IT priorities for the long-term care industry.
For more information about the Long-Term Care HIT Summit, please visit the American Health Information Management Association (AHIMA) website.