Your success is our success—that’s why we’re committed to ensuring your investment in the SigmaCare EHR platform delivers a strong ROI, both clinically and financially. We serve as your true partners, going beyond other vendors to ensure you’re using the technology to its full potential. Our hands-on, consultative approach ensures your EHR is deployed and optimized to meet your unique operational and financial goals.
Implementation and Adoption
Our hands-on approach begins with implementation, when we’ll work with key staff within your organization to get a comprehensive understanding of your daily operations. We’ll also sit down with your executives to understand your goals and long-term plans. To ensure maximum adoption, we’ll work with you to fully train your staff, maintaining interest by incorporating key adult learning principles and utilizing role-based curriculum.
Support and Optimization
We are committed to ensuring every organization using the SigmaCare EHR platform is utilizing it to the fullest potential. With a US-based customer support team, proactive monitoring and customer programs that reinforce SigmaCare adoption, you can be assured we're an extension of your team.
Our community management team proactively engages your organization to drive better clinical and financial outcomes. The team will help you leverage the experience of the SigmaCare user community to improve efficiencies, share best practices and streamline workflows.
Community of Care
Not only does our services team work with you to optimize the EHR technology in your organization, we also help you leverage the SigmaCare EHR to exchange information with your participating providers and vendors at a local, regional or national level.
"Our CNAs feel more empowered while using SigmaCare. It gives them the clinical tools to affect change and improve resident outcomes.”
-Lloyd F. Torres, MHA, Assistant Vice President and Corporate Compliance Officer at The Silvercrest Center for Nursing & Rehabilitation