Our team, platform and services all focus on your success, and in order to do that, we want to redefine how you see EHRs. Each LTPAC and assisted living provider is one of a kind—your challenges, drivers and residents. This is why we're committed to being more than just a vendor partner, serving as a resource for your team to ask questions and better understand how to combat everyday operational pressures, prepare for future reimbursement shifts and ensure your focus remains on care.
Care Coordination / Interoperability / HIE
Interoperability is vital for achieving a true community of care among long-term and post-acute care providers and their essential networks – from labs to pharmacies. These organizations must be able to share clinical and financial information for improved outcomes. It’s important to understand how this information exchange can provide a comprehensive view of a patient’s health and what that means for overall patient care, resident loyalty and even care safety. From joining an ACO to simply bolstering IT strategy, clinically-focused information exchange is at the core of financial success. This ultimately enables lont-term and post acute care providers to focus on simplifying complex steps such as medication management and preventative health measures.
Reimbursement pressures, bundled payment changes and data standardization are just a few of the costly pressures facing the long-term and post-acute care communities today. Not only this, but hospitals must now reduce readmissions rates in order to demonstrate improved patient outcomes and maximize reimbursement, and they are looking to long-term and post-acute care providers to serve as a critical component of this process. The shift from a fee-for-service model, ongoing Medicare modifications and other financial developments underscore the importance of medication management in the changing healthcare setting. Medication management helps ensure drug adherence, effective data analysis and agile IT departments.
Patient Experience / Empowerment
Value-based care, patient consumerism and rising patient financial obligation have brought to light the patient experience in all care settings, but especially in these facilities due to the extended length of time spent with residents and their caregivers. Now more than ever, these providers are having conversations around new ways to establish an environment that resembles what consumers are used to in the outside world, as well as new methods for communicating with their resident base. By making interoperability and analytics a top priority, providers can access patient information across the care continuum and track patient progress, simplify difficult financial conversations and ultimately establish a comfortable and safe setting for residents.
Quality Assurance and Performance Improvement
One regulatory challenge long-term care providers will face as part of the Affordable Care Act is CMS’ Quality Assurance and Performance Improvement (QAPI) initiative, which aims to improve overall quality of care in nursing homes through data-driven approaches. Therefore, EHR technology and analytics serve as vital tools providers can leverage to meet quality standards and identify areas for process improvements. As a result, this clinically-focused approach can help providers enhance financial performance due to reduced readmissions.
Business Intelligence / Analytics
Data analysis is a rising critical component of the industry shift to population health management, as it enables organizations to monitor and track trends beyond individual patients. For long-term and post-acute care (LTPAC) and assisted living providers in particular, analytics can be used to identify consistencies and irregularities among the rising Baby Boomer patient population, so they can offer more comprehensive care. Additionally, analytics goes hand-in-hand with business intelligence, helping increase the capabilities of small IT departments within these organizations.
As LTPAC and assisted living providers aim to navigate the changing healthcare landscape and coinciding regulatory challenges such as ICD-10 and QAPI, technology will be a catalyst for achieving clinical and financial success. EHRs, specifically, have a significant impact on the way care is delivered, offering greater transparency of information and streamlined workflows. In the end, a clinically-driven approach to EHR implementation and optimization can have a lasting impact on an organization from a patient care, financial and operational perspective.
“SigmaCare has provided technology and professional services that we believe enhance the care we give our residents.”
- Verna Germanceri, Administrator at Carlyle Healthcare Center